Microsoft Dynamics CRM Spring '14 â köförbättringar

Microsoft Dynamics CRM Spring '14 â köförbättringar

Microsoft Dynamics CRM Spring '14 â köförbättringar

Här är en video om hur kundansvariga nu kan konfigurera köer för automatisk generering från e-post och sociala kanaler i Microsoft Dynamics CRM. Den visar även hur du definierar privata köer, konfigurerar automatiska ärendegenereringsroller samt en översikt över alla köer från servicehanteringen. Mer information: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Is Your Brand Customer-Centric? 5 Questions to Consider

In the past few years, the conversation around customer service has shifted from reactive to proactive, from delivering service to creating great customer experiences. As many studies suggest, brands that value great experiences and embrace a customer-centric approach achieve the most growth and long-term loyalty. Forrester's Customer Index reported that brands that prioritize customer experience gained 43% in performance. And...
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