Microsoft Dynamics GP Turn Data into Business Insight

Microsoft Dynamics GP Turn Data into Business Insight

Microsoft Dynamics GP Turn Data into Business Insight

This video highlights how Microsoft Dynamics GP turns data into insight to help you make fast informed business decisions. For more information, visit - http://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspx.

By Vocalcom

Teaching Compassion to Achieve Satisfactory Call Resolution

There’s nothing that calms an upset customer more than genuine compassion. For instance, “I’m so sorry that happened to you” or “I apologize, let me take care of that for you” can oftentimes be the remedy to a fuming person on the other end of the line. Call center reps must have a thick skin because they deal with rejection...
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