Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

This video describes the new features in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

The Wait is Over: Callbacks are Key to Efficient Customer Service

Customer service has evolved beyond the days of only calling for support, as modern-day customers may typically choose from multiple channels for service. Despite the choice in channels, voice certainly remains a preferred channel for support—especially when service situations become complex. An American Express study found that 46% of customers prefer to talk to customer service agents over the phone...
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