Microsoft Dynamics Marketing 2015 Update Microsoft Dynamics CRM SDK New Features

Microsoft Dynamics Marketing 2015 Update Microsoft Dynamics CRM SDK New Features

Microsoft Dynamics Marketing 2015 Update Microsoft Dynamics CRM SDK New Features

This video describes the new SDK features in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Leverage Proactive Communication when Speaking with Customers

It should go without saying that proactive communication is an extremely important part of the overall customer communication process. Implementing proactive communication is critical for any company that is currently leveraging the flexibility and versatility of a virtual call center solution. For example, the role that virtual call center agents play is vital when it comes to which channels customers...
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