Microsoft Dynamics Marketing 2015 Update Sales Collaboration New Features

Microsoft Dynamics Marketing 2015 Update Sales Collaboration New Features

Microsoft Dynamics Marketing 2015 Update Sales Collaboration New Features

This video describes the new sales collaboration features in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Research Shows Customer Service Leaders Struggle Balancing Cost and Customer Satisfaction

A vast majority of customer service managers or decision-makers say that providing “good customer service” is among their top strategic priorities; however, a majority struggle with the act of balancing cost and customer satisfaction. In fact, only 37 percent of companies have a dedicated budget for customer experience improvement initiatives, according to a recent whitepaper from top industry analyst Forrester...
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