Microsoft Dynamics Marketing Drives Results

Microsoft Dynamics Marketing Drives Results

Microsoft Dynamics Marketing Drives Results

Marketing in today's world is changing faster than ever before-- it's about marketing smarter, to build your brand and stay ahead. Looking for smarter marketing that drives real results? Visit msft.it/CRMMarketing for more information. Other videos in the series include: Microsoft Dynamics CRM Helps You Help Your Customers http://youtu.be/b5vLvU-iULo Microsoft Dynamics CRM for Sales Productivity http://youtu.be/e5F-x9u_fb4

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5 Steps for Monitoring Your Customer Service Practices

When your company defines great customer service, what are the key factors? Does it mean implementing new technologies? Or perhaps you aim to train employees regularly? No matter what your brand’s definition may be, customer service needs regular quality monitoring just like any aspect of your company. As Deloitte affirms, 62% of companies view customer experience delivered by contact centers...
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