Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

This video highlights how Microsoft Dynamics SL reporting meets companies' specific needs. Take a look at some of the newest reporting enhancements for Microsoft Dynamics SL 2015, including: look up field name, value look up lists, report formats and emailing reports.

By Vocalcom

All customers are looking for today, is an omni-channel brand

Running a successful multichannel contact center depends on many factors, but treating customers the same way across all channels is key to doing it right. In the modern-day contact center, customer service representatives are accustomed to engaging in a multichannel strategy rather than handling customers solely by phone. With the prevalence of social media networks and technologies such as SMS,...
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