Microsoft Thought Leader Series: Hayden Stafford

Microsoft Thought Leader Series: Hayden Stafford

Microsoft Thought Leader Series: Hayden Stafford

Hayden Stafford, VP of Global Sales for Microsoft Dynamics, shares his insights on social selling, sales productivity and the number one tip he gives his sales teams. This series is presented by Microsoft Dynamics. To learn more, visit http://Microsoft.com/Dynamics

By Vocalcom

7 Drivers of Employee Engagement in the Contact Center

As many brands have taken note, customer service success is directly linked to employee engagement. Numerous studies have demonstrated the importance of keeping employees motivated and empowering them to display their strengths at work. Indeed, when employees do not feel engaged, the results may be costly to the company. A Gallup poll found that engagement levels drop to just 2%...
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