Microsoft Thought Leader Series: Jason Miller

Microsoft Thought Leader Series: Jason Miller

Microsoft Thought Leader Series: Jason Miller

Jason Miller, Sr Content Marketing Manager, LinkedIn Marketing Solutions, shares his insights on social selling, sales productivity and why he thinks KISS (the band!) are the ultimate content marketers. This series is presented by Microsoft Dynamics. To learn more, visit http://Microsoft.com/Dynamics

By Vocalcom

10 Customer Service Skills for the Savvy Call Center Agent

Call center agents are on the front lines of customer service, representing the voice of a brand and playing a large role in the customer experience. While companies may train agents to do their jobs well-with technology training, call scripts, and feedback from managers, for example-there are nuances to agent behavior which can mean the difference between a poor or...
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