MIMO 2025: A 10x or 100x Capacity Multiplier?

MIMO 2025: A 10x or 100x Capacity Multiplier?

MIMO 2025: A 10x or 100x Capacity Multiplier?

Introduction: David M. Payne, Chairman, Marconi Society, Director, Optoelectronics Research Center, University of Southampton . Speakers: Arogyaswami Paulraj, Professor Emeritus, Stanford University, Marconi Fellow (2014); John Cioffi, Stanford Professor Emeritus, Chairman and CEO, ASSIA, Marconi Fellow (2006); Helmut Bölcskei, Professor, ETH Zurich; Thomas Marzetta, Group Leader, Bell Labs Alcatel-Lucent Moderator: Robert Lucky, Former Executive Director, Communications Sciences Research Division, AT&T Bell Labs, Marconi Fellow (1987).

By Vocalcom

Taking the Pause Out of the Customer Call

Getting agents on the phone with customers quickly is a key goal of any organization with an outbound call center. And according to a recent study, that’s exactly what customers want, too. The research notes that the majority of consumers like to be contacted by telephone, and will even take calls from unknown numbers, provided the agent picks up quickly....
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