MIMO 2025: A 10x or 100x Capacity Multiplier?

MIMO 2025: A 10x or 100x Capacity Multiplier?

MIMO 2025: A 10x or 100x Capacity Multiplier?

Introduction: David M. Payne, Chairman, Marconi Society, Director, Optoelectronics Research Center, University of Southampton . Speakers: Arogyaswami Paulraj, Professor Emeritus, Stanford University, Marconi Fellow (2014); John Cioffi, Stanford Professor Emeritus, Chairman and CEO, ASSIA, Marconi Fellow (2006); Helmut Bölcskei, Professor, ETH Zurich; Thomas Marzetta, Group Leader, Bell Labs Alcatel-Lucent Moderator: Robert Lucky, Former Executive Director, Communications Sciences Research Division, AT&T Bell Labs, Marconi Fellow (1987).

By Vocalcom

5 Technologies That Reduce Customer Effort

The technologies used in modern contact centers are instrumental in delivering great customer experiences. However, when companies do not optimize the use of these tools, each interaction becomes unnecessarily complicated. Customers seek effortless experiences, and the key to satisfying them is by using technologies in ways that serve their needs. Here are five ways to reduce customer effort through the...
View Full Article