Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Join Remedyforce customers, Dex Media and Mitchell International, and the Remedyforce Product team for a panel discussion on how to create the ideal services hub for your IT ecosystem. During this fast paced, interactive session, you'll learn about the value of extending your Force.com investment to IT, integrating Salesforce and AppExchange apps with Remedyforce, and modernizing your approach to IT Service Management (ITSM) Additionally, you'll hear how real world companies are transforming their approach to ITSM with Remedyforce, the most secure, stable, scalable ITSM app available in the market. Customers will also discuss why they choose Remedyforce over other cloud-based ITSM solutions.

By Vocalcom

The Science Behind Predictive Dialing

Contact centers and telemarketing firms worldwide are taking advantage of the benefits of predictive dialing, including hosted predictive dialers; however, like so many great forms of technology, the way that this technology actually functions can often remain a mystery. Let’s take a look at the science behind predictive dialing. It will certainly help contact centers and telemarketing firms better utilize...
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