Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Join Remedyforce customers, Dex Media and Mitchell International, and the Remedyforce Product team for a panel discussion on how to create the ideal services hub for your IT ecosystem. During this fast paced, interactive session, you'll learn about the value of extending your Force.com investment to IT, integrating Salesforce and AppExchange apps with Remedyforce, and modernizing your approach to IT Service Management (ITSM) Additionally, you'll hear how real world companies are transforming their approach to ITSM with Remedyforce, the most secure, stable, scalable ITSM app available in the market. Customers will also discuss why they choose Remedyforce over other cloud-based ITSM solutions.

By Vocalcom

What is a Web-Based Contact Center?

Everything is moving to the Internet today. The fact that consumers today prefer engaging over the Web is indisputable; every minute, over 630,000 GB of global IP data is transferred, and by 2015, the number of networked devices will be twice that of the global population. Of course, the contact center is shifting to reflect this proliferation of the Internet...
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