Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Every financial services firm is in a race to attract top talent. Morgan Stanley leverages Salesforce to rapidly build and deploy business applications that help them win that race. Join Brian Kelly, Morgan Stanley’s Executive Director of Human Resources IT, to hear how he and his team leveraged the Salesforce1 Platform’s lightning-fast tools to quickly build HR apps that service thousands of employees while also helping recruit and onboard new talent.

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Part 2 - A Blueprint for Your Future Unified Contact Center

The traditional brick-and-mortar call center of yester-year is no more. In place of ergonomic call center furniture and hundreds of agents is the virtual call center—an off-premises customer support division that is vastly more “intelligent” then it was in past years. Last week, we explored the rise of the “intelligent call center,” or a center featuring best-in-breed call center software...
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