Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Interview with Adam Johnson, Business Development Manager at Voxbone

By Vocalcom

Supporting a Unified Workspace with Predictive Dialer Technology

What can a more unified workplace mean for your call center? The mere sight of a facility overflowing with more satisfied and informed agents should be motivation enough, but if not, envision an extensive customer base that is left similarly satisfied. Wouldn’t that be nice? In actuality, this is more than possible.  Vocalcom offers a predictive dialer technology that can...
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