Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Interview with Adam Johnson, Business Development Manager at Voxbone

By Vocalcom

How Can the Enterprise Transform the Customer Experience?

Customer service in the enterprise can often be a double-edged sword. On the one hand, the financial resources involved are often vast, allowing for the enterprise to deploy strategic solutions to any remote or geographically dispersed branch office. And if they are deployed in the most effective way, this will lead to the best possible situation for the customer, where...
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