NASCAR Gets Faster, More Efficient, With Windows

NASCAR Gets Faster, More Efficient, With Windows

NASCAR Gets Faster, More Efficient, With Windows

NASCAR wanted to drive paper out of its pre-race safety inspection process to improve efficiency and make data more broadly and immediately available. The car inspection process used to take five hours, now it only takes two and a half. See how NASCAR worked with Microsoft developed the perfect mobile solution.

By Vocalcom

Majority of Call Center Execs Believe They Deliver High Quality Customer Service

We all know that providing stellar customer service is important. This means ensuring a positive customer experience and adopting a multi-channel approach so that your customers are constantly satisfied. Despite these being the top two challenges cited by contact centers today, call center executives are apparently very confident when it comes to the customer service they deliver. According to a...
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