NASCAR Gets Faster, More Efficient, With Windows

NASCAR Gets Faster, More Efficient, With Windows

NASCAR Gets Faster, More Efficient, With Windows

NASCAR wanted to drive paper out of its pre-race safety inspection process to improve efficiency and make data more broadly and immediately available. The car inspection process used to take five hours, now it only takes two and a half. See how NASCAR worked with Microsoft developed the perfect mobile solution.

By Vocalcom

Empowering the Customer With Self-Service

Delivering great customer service nowadays involves giving customers more options. While some may prefer to seek support or information by speaking directly to a live agent, many people prefer to search on their own. Self-service can pose a challenge for customer service: on one hand, it can frustrate customers and turn them away if the channels on which customers search...
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