Natalie Speer's of Social Ally: Why is Social Media Important in 2015?

Natalie Speer's of Social Ally: Why is Social Media Important in 2015?

Natalie Speer's of Social Ally: Why is Social Media Important in 2015?

Social Ally Consulting's Founder, Natalie Speers, explains the importance of Social Media and how it can positively affect your Google search rankings. www.socialallyusa.com

By Vocalcom

Top 3 Best Practices for Effective Call Quality Monitoring

Contact center agents bear the great responsibility of managing customer service issues on a steady basis. One of the best ways for contact center managers to ensure that agents are providing the best service possible is to monitor the quality of their interactions with customers, yet some contact centers do not take a thorough approach for determining best practices. So...
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