Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway, corporate Vice President of Microsoft Business Solutions Sales and Operations, took the ALS ice bucket challenge to raise funds and awareness for the fight against Amyotrophic lateral sclerosis (ALS) disease. http://www.alsa.org/

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Global Smartphone Usage Slated to Reach 1.4 Billion by End of Year - Is Your Contact Center Ready?

Effective call center operations begin long before an agent picks up the phone to speak with a customer or vice versa. It begins when a customer peruses your company website a week prior and finds that your FAQ section is outdated. It commences when a client downloads your company’s mobile app. It all starts the moment customers decide to follow...
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