Netiquette Author - Biography (David Chiles)

Netiquette Author - Biography (David Chiles)

Netiquette Author - Biography (David Chiles)

http://www.NetworkEtiquette.net David Chiles began his writing career winning essay contests at O'dea High School and writing for the school paper. He is a past President of a Legal Society and holds Competent Communicator and Advanced Communicator designations from Toastmasters International. The site that accompany's the Netiquette Book Series was coded by hand. It started the Information Age in 2006. Teachers and students around the world use it as the standard for internet etiquette, Netiquette. Teachers in the USA had to ask permission to use it. So, Chiles, gave license to accredited schools and made Netiquette Books even better.

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7 Essential Tips for Reducing Average Handling Time

Time plays a key role in customer service. Customers seek meaningful yet quick responses, while companies need to deliver quality experiences while avoiding long and costly service interactions. For this reason, average handling time, or AHT, is often considered an important metric to measure in the contact center, as agents strive to offer great customer service while keeping their interactions...
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