New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

Salesforce helps you understand everything about your customers, so shouldn't you use it for the most sensitive part of the customer experience – your customer invoices? In this special Dreamforce edition of Family Feud (yes, you read that correctly), you’ll see how you can use Salesforce to get complete visibility into your customer lifecycle, including quotes, orders, invoices and renewals. Learn how to overcome customer billing challenges for any product, service and industry. You'll also receive a complimentary copy of the "Ultimate Guide to Revenue Management," and the winning “Family” will get a Bruno Mars prize pack and VIP access to the Apttus Green Zone.

By Vocalcom

Multichannel or Omnichannel: How Do You Best Serve Your Customers?

Delivering effective customer service means tailoring to the needs of the customer. In this day and age, companies are poised to reach more customers than ever before with the use of multichannel strategies, which allow consumers to make transactions through the channel of their choice such as chat, SMS, or social media, to name a few. Consumers continue to show...
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