New navigation for Microsoft Dynamics CRM Online

New navigation for Microsoft Dynamics CRM Online

New navigation for Microsoft Dynamics CRM Online

Take a look at this short video and get up to speed quickly with the navigation in Microsoft Dynamics CRM. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Is Conversational Commerce the Future of Customer Experience?

In recent times, brands have taken a more personalized approach to providing great customer experiences. As social media channels grew in popularity, proactive engagement on these platforms became the rule as conversation proved key to a personalized experience. Now, according to a Business Insider report, the preferred conversational channel has become messaging apps, which have surpassed social networks in terms...
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