Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Listen to the full episode at http://blogs.microsoft.com/next/2015/03/11/the-next-at-microsoft-podcast-ep-2-philosophy-of-design/ On this episode of the Next at Microsoft podcast, principal researcher Bill Buxton and principal designer Kat Holmes discuss design philosophy and how they envision our personal relationships with technology will evolve.

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Top Benefits of a Web-Based Contact Center

In short, the Web-based contact center leverages the power of unified communications (UC) to make it not only more easily manageable and cost-efficient for those overseeing it, but more readily available and present for customers at all times via all methods of engagement. This can include video, live chat, and SMS text message. The reason why this offering has exploded...
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