Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Listen to the full episode at http://blogs.microsoft.com/next/2015/03/11/the-next-at-microsoft-podcast-ep-2-philosophy-of-design/ On this episode of the Next at Microsoft podcast, principal researcher Bill Buxton and principal designer Kat Holmes discuss design philosophy and how they envision our personal relationships with technology will evolve.

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What Are the Benefits of a Predictive Dialer?

In today’s omnichannel world, brands have many creative options for driving sales acceleration that were not always available in the past. Social media platforms, for example, have become ideal channels for customer engagement, effective for both service and targeted marketing campaigns. SMS may likewise be used for customer outreach, while live chat is effective for enticing a potential customer in...
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