OData Feed in in Microsoft Dynamics Marketing

OData Feed in in Microsoft Dynamics Marketing

OData Feed in in Microsoft Dynamics Marketing

Don't miss this video on how to implement OData Feeds to your business process in Microsoft Dynamics Marketing. Karan Srivastava explains step-by-step how they can be used to provide essential analytics to marketers. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

The Dominance of Voice as a Preferred Customer Service Channel

Many contact centers nowadays utilize an omnichannel strategy for customer service with the hope of reaching the greatest possible audience. When done right, this can be an excellent approach to meeting the demands of customers and marketing a brand. However, the rising popularity of chat and social media have not diminished the value of the traditional customer service channel: voice....
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