Oklahoma City Thunder's Game-Winning Frontline Staff Relationship Strategy

Oklahoma City Thunder's Game-Winning Frontline Staff Relationship Strategy

Oklahoma City Thunder's Game-Winning Frontline Staff Relationship Strategy

In this 30-minute webcast, Pete Winemiller, senior vice president of guest relations for the NBA's OKC Thunder, details the franchise's game-winning front-line staff engagement platform, "EEC—Educate, Evaluate, Congratulate." Sponsored by TeleTech.

By Vocalcom

CEOs Who Engage in Social Service, Sharing are Considered Better Leaders

William Shakespeare famously wrote, “Uneasy lies the head that wears a crown.” That guy might have been onto something. For many CEOs, the business of overseeing an entire company – making personnel and staffing decisions as well as making sure that general daily tasks are completed – leads to the question of whether or not a CEO is a “relatable...
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