OneNote Integration in CRM Online 2015 Update 1

OneNote Integration in CRM Online 2015 Update 1

OneNote Integration in CRM Online 2015 Update 1

With Microsoft Dynamics CRM 2015 Update 1 you and your team can stay organized, even on the go, with OneNote notebooks associated to a CRM record. Find out how in this short video by Jason Hui. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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