OneNote Integration in CRM Online 2015 Update 1

OneNote Integration in CRM Online 2015 Update 1

OneNote Integration in CRM Online 2015 Update 1

With Microsoft Dynamics CRM 2015 Update 1 you and your team can stay organized, even on the go, with OneNote notebooks associated to a CRM record. Find out how in this short video by Jason Hui. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Web, Mobile, Social: Multi-Channel Communication and Telemarketing

A new article from Bloomberg Businessweek outlines how companies, such as Facebook, are planning to expand Internet access on a global scale. This, of course, means that providing tech- and Internet-friendly customer service options will be more important than ever. Because of this, social, mobile and Web tools have become increasingly vital parts of today’s advanced suite of call center...
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