Online Branding: Win Customers in the Moment

Online Branding:  Win Customers in the Moment

Online Branding: Win Customers in the Moment

Gopi Kallayil, Google's Chief Evangelist of Brand Marketing, will discuss his perspective on online branding and show you practical ways to reach your customers in the moments that matter most.

By Vocalcom

What is a Web-Based Contact Center?

Everything is moving to the Internet today. The fact that consumers today prefer engaging over the Web is indisputable; every minute, over 630,000 GB of global IP data is transferred, and by 2015, the number of networked devices will be twice that of the global population. Of course, the contact center is shifting to reflect this proliferation of the Internet...
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