Online Branding: Win Customers in the Moment

Online Branding:  Win Customers in the Moment

Online Branding: Win Customers in the Moment

Gopi Kallayil, Google's Chief Evangelist of Brand Marketing, will discuss his perspective on online branding and show you practical ways to reach your customers in the moments that matter most.

By Vocalcom

Live Chat Delivers Excellent Customer Service

Digital customer service is mainstream nowadays, with customers able to contact businesses through more touchpoints than ever before. However, the way in which these channels are used and eventually ranked for preference by consumers seems to change as rapidly as the technology driving them. Social media is more popular than ever with customers, but live chat-whether it be textual, audio,...
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