OpsVeda and the SAP HANA Startup Focus Team

OpsVeda and the SAP HANA Startup Focus Team

OpsVeda and the SAP HANA Startup Focus Team

OpsVeda joins SAP Startup Focus Program at SAPPHIRE NOW 2014 to discuss its solution and the quality of enablement and development help received through the program. The startup company focuses on Supply Chain Visibility and Process Optimization. The OpsVeda solution provides real time predictive visibility into process exceptions across execution processes spanning Order Fulfillment, Supply Management, Shipment Logistics and Channel Operations using the SAP HANA platform.

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With our modern need for quick and efficient customer service, call scripts are essential tools for contact center agents. They can enrich customer service interactions and help them progress faster by offering agents detailed answers and communication tips to better satisfy customers. However, as service cases vary in nature and customers continue to seek a human touch, agents must remain...
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