Oracle Marketing Cloud and Oracle CRM On Demand

Oracle Marketing Cloud and Oracle CRM On Demand

Oracle Marketing Cloud and Oracle CRM On Demand

Oracle CRM On Demand and Oracle Marketing Cloud can be integrated together to bring Modern Marketing into your CRM system. Watch this video to see how Oracle CRM On Demand is enhanced with the ability for you to qualify Leads by tracking the Lead’s digital body language so you can concentrate on your highest ranked Leads and the ability to send HTML rich personalized emails quick and easily from CRM On Demand. For more information about Oracle CRM On Demand R26 please visit our Products page http://www.oracle.com/us/products/applications/crmondemand/current-release-1876528.html For more information about Oracle Marketing Cloud please visit the Oracle Marketing Cloud product page http://.... I’m not sure which link to use for the Oracle Marketing Cloud product page: http://www.oracle.com/us/corporate/features/marketing-automation/index.html

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Handling the Evolving Customer Service Lifecycle

As we all know, there are multiple stages of delivering customer service and satisfaction. For anyone in the call center industry utilizing a virtual solution, it’s imperative for employees to understand the unique phases associated with the customer service lifestyle to provide the best service possible. These stages include: ·         Awareness: When a customer becomes aware of a need or...
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