Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Shinichi Koide, Chairman and CEO, Salesforce Japan kicks off the "Welcome to the Customer Success Platform" keynote at Salesforce World Tour Tokyo. Filmed live at Tokyo's Prince Park Tower.

By Vocalcom

How Hosted Technology Can Help You Create an Informal Call Center

Mary works in accounting at the Irvine, California-based Smith Company. She’s not a call center agent, but when customers have questions about their account, calls get routed to her. Meanwhile, Clark works on the floor of the company’s largest retail store. Along with the other 20 store employees, he wears a headset and answers questions related to merchandise. The company’s...
View Full Article