Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Shinichi Koide, Chairman and CEO, Salesforce Japan kicks off the "Welcome to the Customer Success Platform" keynote at Salesforce World Tour Tokyo. Filmed live at Tokyo's Prince Park Tower.

By Vocalcom

5 Ways Blended AI May Transform CX and Sales in 2018

While artificial intelligence may not be new, its growing significance to the customer experience certainly is. In the past few years, many companies have recognized the power of AI for revolutionizing the sales and customer service processes. Intelligent assistants and chat bots are helping customers with tasks ranging from checking the weather to purchasing items online. The Internet of Things...
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