Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Shinichi Koide, Chairman and CEO, Salesforce Japan kicks off the "Welcome to the Customer Success Platform" keynote at Salesforce World Tour Tokyo. Filmed live at Tokyo's Prince Park Tower.

By Vocalcom

Three Ways You Should Be Providing Exceptional Online Customer Service

In the efforts to help improve customer service and make interactions more enjoyable and effective for the consumer, Salesforce continues to advocate the importance of embracing social media technology and techniques, evidenced by a recently revealed infographic. Taking this a step further, let’s take a look at three ways that every company should be providing exceptional online customer service: ·        ...
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