Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, opens the Welcome to the Customer Success Platform keynote at Salesforce World Tour Chicago. He interviews Randy Rutta and Steve Bergman, CEO and CIO of Easter Seals about their work with Salesforce Foundation. Later he speaks with Chicago Mayor Rahm Emanuel. Recorded live on April 23, 2015.

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Part 1 - Top Reasons Why Your Contact Center Needs the Cloud

It’s happened again. Some vital piece of hardware in your contact center has broken down. Calls are going unanswered, your customer service reps fill the downtime by chatting about the latest episode of their favorite television showand you can practically hear the thud made by the dollars falling off your bottom line. Something has to be done and right away....
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