Part 2: Importing Your Data

Part 2: Importing Your Data

Part 2: Importing Your Data

In this video we'll walk you through how to import Account and Contact data using the Data Import Wizard. Once you have your data in a csv file, you can use the wizard to import it and map fields. If you aren't sure how to get your data into a csv format, watch the part 1 of this series.

By Vocalcom

Counting Down to the Holidays, Call Center Style

Are you ready for the holiday rush? We don’t mean the hustle and bustle of people loaded with packages bumping into each other in your local mall. We mean the rising number of customer contacts that your company will start to get as individuals get closer to the height of the season. This year, expectations are that call centers will...
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