Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce presents a vision for how companies can connect with their customers in entirely new ways with the Salesforce Customer Success Platform. Recorded live during Salesforce World Tour Chicago on April 23, 2015.

By Vocalcom

5 Steps to Turn Around a Poor Customer Service Experience

Happy customers are often willing to show their gratitude, with many turning to social media to show their contentment with a brand. In an ideal situation, such a customer becomes a brand advocate and loyal in the long-term. But the reality remains that no brand is perfect, and every customer is a human being subject to frustrations and expectations that...
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