Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Stephanie Buscemi, SVP Product Marketing, Salesforce, presents a vision of how GE Capital gets to new, powerful insights that grow their business faster using Salesforce Analytics Cloud. Recorded live during Salesforce World Tour Chicago on April 23, 2015.

By Vocalcom

Targeting Generations X, Y and Z with Social Call Center Software

While there are always new communication trends popping up throughout the call center community, one option that is quickly becoming a preferred method (for young people, especially) is online service. It is important, however, not to ignore the older segment of the population as you foster the growth of this preferred channel for younger individuals. That’s because contrary to popular...
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