Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Part 3: Analytics Case Study featuring GE Capital - Salesforce World Tour Chicago

Stephanie Buscemi, SVP Product Marketing, Salesforce, presents a vision of how GE Capital gets to new, powerful insights that grow their business faster using Salesforce Analytics Cloud. Recorded live during Salesforce World Tour Chicago on April 23, 2015.

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6 Golden Rules of Social Customer Service

Social customer service is more popular than ever. Between brands turning to messaging apps for conversational commerce and customers using social apps on the go, these channels are critical to customer engagement. According to a recent study by Global Web Index, more than 2.3 billion people worldwide are active social media users. How does this affect customer service? J.D. Power...
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