Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Hitoshi Kawahara, President and COO, Salesforce Japan presents a case study for how the company Sompo uses Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud to provide an unparalleled experience for their customers.

By Vocalcom

Cloud Contact Centers and the Goal of Going Green

While technology grows and information flourishes, it becomes increasingly important to keep a steady eye on the periphery of the enterprise. How is the global community reacting to your presence in the market, how is the market evolving around the enterprise and, perhaps most importantly, how is the physical world reacting to the online cloud? In 2011, Greenpeace estimated that...
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