Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Hitoshi Kawahara, President and COO, Salesforce Japan presents a case study for how the company Sompo uses Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud to provide an unparalleled experience for their customers.

By Vocalcom

What to Consider when Purchasing a Predictive Dialer

When you’re in the market for a predictive dialer, what’s the first thing you think about? If it’s cost, then you’re working at the wrong end of your strategy. With every other sales, marketing or service decision, you start with your customer in mind, so why not with this one? Think about the goals you want to achieve and work...
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