Part 6: Apps - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 6: Apps - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 6: Apps - Salesforce World Tour Tokyo Keynote, 12/4/14

Hitoshi Kawahara, President and COO, Salesforce Japan, presents a case study around how Konica Minolta uses Salesforce1 Lightning to rapidly build and deploy custom apps.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
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