Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, concludes the Welcome to the Customer Success Platform keynote with a surprise giveaway. A select number of attendees found one of two prizes under their seats: either an all expense paid trip to Dreamforce, Salesforce's annual user conference happening September 15 - 18, 2015 in San Francisco, CA; or a free ticket to see the rock band U2 live in concert in Chicago between June 24 and July 2. Recorded live during Salesforce World Tour Chicago, on April 23.

By Vocalcom

Customizing the Customer Experience Across all Channels

As you continue to diversify the ways in which your customers can interact with you, it’s important to remember that your efforts should be customized to fit not just the customer but the customer’s use of the channel, as well. For instance, someone might respond well to a flash sale announcement on Foursquare or in a personal text but not...
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