Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, concludes the Welcome to the Customer Success Platform keynote with a surprise giveaway. A select number of attendees found one of two prizes under their seats: either an all expense paid trip to Dreamforce, Salesforce's annual user conference happening September 15 - 18, 2015 in San Francisco, CA; or a free ticket to see the rock band U2 live in concert in Chicago between June 24 and July 2. Recorded live during Salesforce World Tour Chicago, on April 23.

By Vocalcom

Troubleshooting the Current Customer Service Experience

Those entrenched in the customer service space are always looking forward to the next best way that consumers can be helped and assisted. Having said that, let’s take a look at some of the ways that problems in the customer service experience can be addressed and any future mishaps that can be avoided. Implement a Multi-channel Customer Service Experience It’s...
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