Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Salesforce Chairman and CEO Marc Benioff concludes the Welcome to the Customer Success Platform keynote.

By Vocalcom

Driving a Seamless Customer Experience Combining Salesforce and Vocalcom Cloud Customer Contact Technology

Contact center agents handle tremendous amounts of customer data on any given day, using this information to deliver excellent customer service while representing brands in a knowledgeable manner. These employees therefore need access to data-rich software that allows them to interact with customers in the most efficient way possible. The solution? CRM, or customer relationship management, software. With an optimum...
View Full Article