Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Peter Coffee talks with Chris Roe, EVP of E-Business, Prometheus Global Media, before the Salesforce World Tour New York keynote.

By Vocalcom

5 Reasons Why Email Customer Service Still Matters

Companies these days feel the pressure to respond quickly to customers. As messaging apps and social media continue to grow in popularity for customer service, your brand might question if channels such as email are still attractive to customers. According to a report by eConsultancy, 60% of customers indeed prefer support via email. In fact, when email is managed through...
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