Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Peter Coffee talks with Tony Evans, Managing Director, US, Blackberry, before the Salesforce World Tour New York keynote.

By Vocalcom

If There's a Problem, You Want Your Customers to Complain

Upon reading the title of this article, you may be tilting your head to the side and giving it a good scratch. “Why would I want my customers to complain at all?” you may be asking yourself. Well, this fact is simply inevitable. Along the customer service journey, your customers will eventually have something to say, and it probably won’t...
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