Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

U ovom kratkom video zapisu možete da naučite kako da obezbedite agentima korisničke službe alatke koje su im potrebne u programu Microsoft Dynamics CRM. Pogledajte kako da podesite sve na jednom mestu za upravljanje uslugama, uključujući SLA-ove i prava, kao i tajmere sa odbrojavanjem za rešavanje predmeta. http://go.microsoft.com/fwlink/?LinkID=394323

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6 Ways Technology Can Enhance the Customer Experience

Giving customers a seamless experience is the rule these days, and technology is vital to making it possible. The challenge, however, lies in making each experience effortless as well, as technology that is poorly implemented or demands too much from the user can seriously compromise the experience. For this reason, many would argue that the answer is not just using...
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