Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

U ovom kratkom video zapisu možete da naučite kako da obezbedite agentima korisničke službe alatke koje su im potrebne u programu Microsoft Dynamics CRM. Pogledajte kako da podesite sve na jednom mestu za upravljanje uslugama, uključujući SLA-ove i prava, kao i tajmere sa odbrojavanjem za rešavanje predmeta. http://go.microsoft.com/fwlink/?LinkID=394323

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5 Reasons Timeliness in Customer Service Matters

It's no secret that timeliness in customer service is essential to keeping customers satisfied. No matter how great a product or service your company offers, making customers lose time through a lack of information or lag in customer service responsiveness can be detrimental to long-term loyalty. Furthermore, timeliness can be the factor that makes or breaks a sale when a...
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