Premier Success Intrax

Premier Success Intrax

Premier Success Intrax

Global nonprofit, Intrax, offers diverse educational and cultural programs; Premier+ Success helps boost staff productivity around the world, drive innovation, and improve responsiveness to customers.

By Vocalcom

Research Shows Millions in Savings With Online Self-Service Approach

Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get us wrong, multi-channel customer service is touted as being the future of the contact center, but sometimes, customers inevitably want to serve themselves. So, what better way to handle their inquiries than online? If your customers are misusing or abusing your...
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