Preparing Your Data for Import

Preparing Your Data for Import

Preparing Your Data for Import

Preparing for Import walks you through preparing your data to be imported into Salesforce. We cover how to clean up your import files, getting Salesforce ready, and best practices for keeping data clean once it’s been imported.

By Vocalcom

Leveraging Multi-Channel Communication to Your Advantage

Companies entrenched in the customer service space should be on the lookout for more innovative and cost-effective ways to provide valuable and profitable interactions. They know that in order to accomplish this, they can no longer solely rely on phone calls as their main form of outreach. New customer service and call center solutions are constantly being brought to market...
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