Privacy: The Next Consumer-Led Market Shift

Privacy: The Next Consumer-Led Market Shift

Privacy: The Next Consumer-Led Market Shift

Privacy, user-managed data sharing, connected everythings, and digital personal agents are all in the running to be the next consumer-led market shift.

By Vocalcom

Why You're Behind in the Game Without a Smart Web-Based Service Strategy

It is now more evident than ever: Professionals need to adopt a new channel strategy. A strategy that supports customer service operations to align every type of communication channel to customer demand; a strategy that breaks down more siloed service channels to appeal to the large majority of today’s consumers; a strategy that encompasses the power of digital channels. Digital...
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