Product Taxonomy Administration in Microsoft Dynamic CRM 2015

Product Taxonomy Administration in Microsoft Dynamic CRM 2015

Product Taxonomy Administration in Microsoft Dynamic CRM 2015

In this short video, Daniel Dallala walks you through product taxonomy in Microsoft Dynamics 2015. Learn about rich product classifications, product hierarchy, creating product families and bundles, and adding product relationships to up-sell or cross-sell more products. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323

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Best Practices for Social Media Customer Service

In today's age of social media, brands have more visibility than ever as companies may engage customers on numerous social networking sites. Social media provides excellent opportunities for marketing, building brand recognition, and boosting sales as consumers increasingly refer to these sites, and not just company websites, when seeking information or making purchases. However, what companies shouldn't ignore is the...
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