Professional Edition for Healthcare & Life Science Companies

Professional Edition for Healthcare & Life Science Companies

Professional Edition for Healthcare & Life Science Companies

In this video we cover the professional edition and how healthcare and life science companies are using the key features to grow their business. This video is for anyone interested buying salesforce for the first time or looking to expand beyond the group edition.

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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