PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE insurance makes a habit of transforming happy customers (PURE members) into long-term advocates. When their members demanded more insight into the claims process and the ability to take action into their own hands, PURE (with the help of Salesforce partner Silverline) implemented Communities to build the desired member experience.

By Vocalcom

Optimizing Your Existing Mobile Call Center Software This Holiday Season

Did you know that this year’s holiday season falls a few days shorter than the average? Specifically, the 2013 holiday season is six days shorter than the norm, making this a particularly stressful one for retailers worldwide. In fact, according to a survey commissioned by Adobe Digital Index, this could cost retailers up to $1.5 billion in lost sales. Because...
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