Quantros's Premier Success Story

Quantros's Premier Success Story

Quantros's Premier Success Story

Learn how Quantros increased user adoption and improved customer satisfaction with Premier+ Success. http://www.salesforce.com/services-training/customer-support/customers/quantros.jsp

By Vocalcom

5 Essential Tips for Measuring Customer Satisfaction

How can your brand measure customer satisfaction? With the numerous channels for customer engagement these days, it may seem a daunting task. Your brand may already rely on standard metrics such as customer satisfaction scores, however, a comprehensive look at your omnichannel practices and customers’ behavior can provide much deeper insights into their feelings. Here are five essential tips for...
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