QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

Interview with James Byrne and Any Foster from QVC about how it felt for them and their team to win the Best Overall for Social Media category at the Top 50 gala dinner earlier this year.

By Vocalcom

10 Tips to Reduce Customer Churn: Part 2

As described in our previous blog post, brands nowadays must take proactive measures to satisfy customers and gain their long-term loyalty. To reduce customer churn, it's vital to focus on how the customer experience as a whole may be improved at various touchpoints. Here are five more tips to consider in order to reduce customer churn. Exceed customer expectations through...
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