Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

In his Convergence 2015 General Session Judson Althoff, President, Microsoft North America, discussed how to reimagine an enterprise in a mobile first, cloud first world. He gave examples of companies creating new business models, transforming industries and changing customer experiences, with interviews with leaders at Grant Thornton and Delta. Learn more at www.microsoft.com/convergence

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Engaging Both Customers and Employees Using Social Media

As the cloud contact center market grows, so do the other areas of online presence that surround it. Namely, social media sites have long passed the point of being considered a fleeting fad. Now, social platforms are being integrated into everything about end user’s lives, from how they interact with their phones to how they shop to how they interact...
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