Rebirth Through Digitalization

Rebirth Through Digitalization

Rebirth Through Digitalization

Digitalization is the complete transformation of a business using new technologies that help to generate revenue and value. Join us as HCL explains its Digital Systems Integration (DSI) approach, which helps the modern corporation navigate its transformation from legacy-driven and slow to digitalized and agile, with particular emphasis on the implications for the Salesforce environment.

By Vocalcom

7 Rules for Exceptional Customer Service

In today’s omnichannel world, brands and customers have more ways than ever to engage with one another. However, rapid advances in technology and the growing dominance of social media as a customer service platform means that brands are constantly challenged to stay current and competitive. According to Deloitte, 62% of companies view customer experience provided through contact centers as a...
View Full Article