Recap AEPF

Recap AEPF

Recap AEPF

The Avaya Executive Partner Forum offers attendees 3 days of keynote presentations from Avaya Executives, Business and Solutions Enablement sessions, targeted business meetings, Solutions Demonstrations and executive networking. The events goal is to provide to the Avaya Partners Executives Community an update on the Avaya Portfolio, Avaya Connect Program and Avaya Enablement Tools; connect the Avaya Partners Executives with the Avaya Executives to discuss business needs and explore ideas to growth the business. Thank you for being part of Avaya Executive Partner Forum 2015!

By Vocalcom

Digital vs. Humanized Customer Experience: Striking a Balance

Technology has transformed customer service as we know it, making it more possible than ever to resolve a problem on multiple channels with self-service options. Customers and contact centers alike are able to save time, agents increase productivity, brands drive sales, and customers are ideally satisfied with the wealth of customer service options at their disposal. But where exactly does...
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