Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

How to reduce risks and prevent institutional blindness. Patrick Dixon keynote speaker to mobile payments industry audience.

By Vocalcom

A Carefully Constructed Roadmap Can Increase Contact Center Flexibility

One of the largest benefits to contact centers is the numerous applications and components that are available in the technology. Tools like predictive dialing, e-mail management, chat services, quality monitoring and interactive voice response (IVR), for example, have been some of the most successful and widely implemented; however, there can be a downside to all of these options that surfaces...
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