Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

How to reduce risks and prevent institutional blindness. Patrick Dixon keynote speaker to mobile payments industry audience.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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